Reference

Our Platform Policies and Your Rights

768bat operates under a set of clear policies that govern how your account, personal data, and transactions are handled — including deposits via bKash, Nagad, and Rocket.

Account TermsData & PrivacyJurisdiction NoticebKash / Nagad / Rocket PolicyContact Your Rights
768bat Our Platform Policies and Your Rights
HOW WE HANDLE THIS

Data, Security and Account Standards

Our approach to legal compliance covers four practical areas: how your data is stored, how cookies work on our platform, how your account is kept secure, and how long we retain records. Each of these affects you directly, especially when your account is linked to a local payment method like bKash or Nagad.

Data Handling

Personal data you provide when registering — name, contact details, payment method — is stored securely and used only for account operation and regulatory compliance where applicable.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings through your browser without losing core account access.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. If your number changes — including the one linked to your bKash or Rocket wallet — update it immediately via account settings.

Data Retention and Deletion

We retain account records for as long as required by applicable policy obligations. You may request a summary of held data or ask about deletion options by contacting support with your account reference.

POLICY CONTACT

Raise a Legal or Policy Query With Us

If something in these terms is unclear, or if you need to raise a concern about your account data or a transaction dispute involving bKash, Nagad, or Rocket, our support team can direct your query to the right place. We handle policy questions separately from general account help — flag your message as a legal or policy matter so it reaches the right team faster.

Team online

Live Chat

Start a chat session from any page. Flag your message as a policy or legal query and our team will route it to the correct department without delay.

Email Support

Send detailed policy questions, account-data requests, or formal complaints by email. Include your account reference and the specific term or policy section you are querying.

Account Help Centre

Log in and visit the Help section to submit a documented request — useful for written records of data-access requests or transaction disputes linked to your wallet.

Frequently Asked Policy Questions

These are the questions we receive most often about account rights, data access, and how our legal terms apply to everyday platform use in Bangladesh.

Eligibility depends entirely on your local law and region. We do not make a legal determination for you. Check whether online casino activity is permitted where you are before opening an account.

We hold the registration details you provided, your transaction history including bKash, Nagad, and Rocket records, and login activity. You can request a data summary by contacting support with your account reference.

Yes. Submit a deletion request through the Help section or by email. We will confirm what records can be removed and what must be retained under applicable policy obligations before processing your request.

Send your complaint by email, include your account reference, the specific policy section involved, and any supporting transaction records — such as a Nagad or Rocket transfer receipt. We respond to formal complaints in writing.

We notify you via your registered contact details before any material change takes effect. Continuing to use the platform after that notice counts as acceptance of the revised terms.

Wallet identifiers are used only to process your deposits and withdrawals. They are not shared with third parties for marketing purposes. Payment processors may hold their own records under their own service conditions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.