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How 768bat Handles Your Privacy

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team — and how we use, store and protect that information.

Account data protectedbKash, Nagad, Rocket payment privacyNo data sold to third partiesYou control your profileContact us to request changes
768bat How 768bat Handles Your Privacy
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We structure our data practices around four areas: what we store, how long we keep it, who can access it and how you can request changes. Each area has a clear process rather than a vague commitment, and our support team can walk you through any of them if you raise a case.

Data Retention

Account and transaction records are kept for as long as your account is active and for a defined period after closure. You can request a summary of what we hold at any time.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand lobby behaviour. You can adjust cookie preferences through your browser settings at any point.

Account Security

Login access is protected by OTP verification sent to your registered mobile number. Any change to your registered bKash, Nagad or Rocket wallet number triggers a fresh verification step.

Requesting Changes

To update, correct or delete personal data, contact support via live chat or email. Identity confirmation is required before we action any change to sensitive account fields.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the personal data we hold on your account, request a correction or ask us to delete specific records, our support team is the right starting point. Raise a privacy request through any of the channels below and we will confirm receipt and respond within a reasonable timeframe. Requests tied to bKash, Nagad or Rocket transaction records may require additional identity verification before we can act on them.

Live Chat Start a live chat session from your account dashboard. Describe your privacy request and an agent will open a case on your behalf immediately.
Email Support Send your privacy request by email. Include your registered phone number and a clear description of what data you want to access, correct or remove.
Account Help Centre Log into your account and visit the Help section. Submit a formal privacy request form and track its status directly from your account panel.

Common Questions About Your Privacy on 768bat

Below are the questions we hear most often about how we handle personal data, payment records and account access. If your question is not covered here, open a live chat session and our team will respond directly.

We collect your name, email, phone number and any identity documents you submit during verification. Device and session data, including IP address and browser type, are also recorded automatically.

Payment data is shared only with the relevant payment processor to complete your transaction. We do not pass wallet details to advertisers, data brokers or any unrelated third party.

Records are retained while your account is active and for a set period after closure. Contact our support team if you want to know the specific retention window that applies to your account.

Yes. Submit a data access request through live chat or email, confirm your identity, and we will compile and share a summary of the personal data linked to your account.

Raise a deletion request via the Help Centre inside your account or by emailing support. We will verify your identity first, then action the request in line with our data retention obligations.

This policy applies to all who use the platform. However, your ability to access our services depends on your local law and eligible regions — please check whether usage is permitted where you are.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.